"It's just too expensive. The IT budget expressed as a percentage of our turnover last year was X. The market sector average is Y..." and up raises an eyebrow. If you're a seasoned IT Manager or CTO in the legal industry, chances are you've had this conversation with your board. You see, IT costs are easy to measure in an organisation, and in legal they are generally the second highest operating costs after payroll. It's therefore no surprise then that these costs are ring-fe